OpsBriefOpsBrief

PagerDuty + OpsBrief

Integration Guide

Connect PagerDuty with OpsBrief for AI-powered incident digests, cross-platform event correlation, and operational intelligence.

Integration Benefits

AI-Powered Digests

Receive daily summaries of all PagerDuty incidents, including MTTR, severity breakdown, and affected services.

Cross-Platform Correlation

Correlate incidents with GitHub deployments, Slack messages, and Datadog metrics to identify root causes faster.

Pattern Visualization

Visualize incident patterns with dependency graphs and activity heatmaps to spot recurring issues.

Executive Summaries

Get executive-ready reports for shift handoffs, weekly reviews, and stakeholder updates.

How It Works

1

OpsBrief connects to PagerDuty via OAuth 2.0 and reads incident data, on-call schedules, and service information using read-only API access.

2

Incidents, acknowledgments, resolutions, and escalations are automatically synced and correlated with events from your other connected platforms.

3

OpsBrief's AI analyzes patterns across all your operational data and generates daily or weekly digest emails summarizing what happened.

4

The Analytics dashboard provides interactive dependency graphs and heatmaps to visualize incident relationships.

Requirements

  • PagerDuty Role: A Manager or Admin role is required to authorize the OAuth connection
  • OpsBrief Account: Team, Pro, or Enterprise subscription (start a 14-day free trial)

Support

If you need help with this integration, please contact OpsBrief support:

Integration Walkthrough

In PagerDuty

OpsBrief uses OAuth 2.0 to connect to PagerDuty. No manual integration key or service configuration is required. OpsBrief requests read-only access and cannot create, modify, acknowledge, or resolve incidents.

In OpsBrief

1

Sign in to OpsBrief

Navigate to opsbrief.io/login and sign in to your account. If you don't have an account, create one here.

2

Navigate to Integrations

From the left sidebar, scroll to the Admin section and click Integrations. This page shows all available platform connections.

OpsBrief Integrations page showing PagerDuty integration card
3

Click Connect on PagerDuty

Find the PagerDuty card and click the Connect PagerDuty button. You will be redirected to PagerDuty's authorization page.

4

Authorize OpsBrief

On the PagerDuty authorization page, review the permissions requested and click Allow:

  • incidents:read - Read incident data and history
  • schedules:read - Read on-call schedules
  • services:read - Read service information
  • analytics:read - Read incident analytics
PagerDuty OAuth authorization page showing permissions requested by OpsBrief
5

Verify Connection

After authorization, you will be redirected to the OpsBrief Integrations page. The PagerDuty card should now show Connected with a green status indicator.

OpsBrief Integrations page showing PagerDuty with Connected status
6

Select Services to Monitor

In the left sidebar under the Admin section, click Channels. You will see all PagerDuty services available in your account. Toggle on each service you want to monitor.

For each service, you can configure which event types to track:

Production Services

  • Incidents (all severities)
  • Acknowledgments
  • Resolutions
  • Escalations

Infrastructure Services

  • High/Critical incidents
  • Escalations
  • Service status changes
OpsBrief Channels page showing PagerDuty services with monitoring toggles
7

Configure Digest Preferences

Navigate to Settings → Notifications to configure your digest schedule:

  • Daily digests - Morning summary of the previous day
  • Weekly digests - Monday summary of the previous week
  • Real-time alerts - Instant notifications for critical incidents
8

View PagerDuty Events

Navigate to the Dashboard or Events page to see PagerDuty incidents alongside events from your other connected platforms. Use the Analytics page to visualize incident patterns and correlations.

OpsBrief Dashboard showing PagerDuty incidents correlated with deployments and other events

How to Uninstall

Disconnect from OpsBrief

  1. 1.Sign in to your OpsBrief account at opsbrief.io/login
  2. 2.In the left sidebar under Admin, click Integrations
  3. 3.Find the PagerDuty card and click the delete icon on the service(s) you want to disconnect.
  4. 4.Confirm the disconnection when prompted

Historical data that was already synced will be preserved, but no new data will be collected.

Revoke Access from PagerDuty

  1. 1.Sign in to PagerDuty at app.pagerduty.com
  2. 2.Navigate to Integrations → Apps & Add-Ons
  3. 3.Find OpsBrief in the list and click Revoke

Ready to connect PagerDuty?

Start receiving AI-powered digests of your incident activity in minutes.